Terms & Privacy

Terms of Use

Welcome to VaultPrints.ca! These Terms of Service (“Terms”) govern your use of our website and services. By accessing or using VaultPrints.ca, you agree to abide by these Terms. Please read them carefully before using our website.

  1. Acceptance of Terms:

    • By accessing or using VaultPrints.ca, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our website.

  2. Use of Website:

    • You must be at least 18 years old or have the legal capacity to enter into contracts to use VaultPrints.ca. By using our website, you represent and warrant that you meet these requirements.
    • You agree to use VaultPrints.ca for lawful purposes only and in accordance with these Terms and all applicable laws and regulations.

  3. Intellectual Property:

    • All content, trademarks, logos, and materials available on VaultPrints.ca are the property of VaultPrints.ca or its licensors and are protected by copyright, trademark, and other intellectual property laws.
    • You may not reproduce, distribute, modify, or create derivative works of any content from VaultPrints.ca without prior written consent from us.

  4. User Content:

    • By submitting content (such as images, designs, or text) to VaultPrints.ca, you grant us a non-exclusive, royalty-free, worldwide, perpetual, and irrevocable license to use, reproduce, modify, adapt, publish, translate, distribute, and display the content in connection with our services.
    • You are solely responsible for the content you submit to VaultPrints.ca, and you represent and warrant that you have all necessary rights and permissions to do so.

  5. Ordering and Payment:

    • When you place an order on VaultPrints.ca, you agree to pay the specified price for the products or services ordered, as well as any applicable taxes and shipping fees.
    • Payment must be made using a valid credit card or other accepted payment methods. All transactions are processed securely through our payment processor.

  6. Shipping and Delivery:

    • We strive to fulfill orders promptly and deliver them in a timely manner. However, delivery times may vary depending on factors beyond our control.
    • We are not responsible for delays or errors in delivery caused by the shipping carrier or incorrect shipping information provided by the customer.

  7. Returns and Refunds:

    • We do not accept returns or offer refunds for orders, except in cases where there was a printing, manufacturing, or production mistake on our end.
    • If a mistake was made on our end, we will be happy to send a replacement at no charge. Customers are responsible for placing a new order for lost or stolen shipments or for sizing issues.

  8. Limitation of Liability:

    • VaultPrints.ca and its affiliates, officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, arising from or related to your use of VaultPrints.ca.

  9. Governing Law:

    • These Terms are governed by and construed in accordance with the laws of Quebec, Canada. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Quebec.

  10. Changes to Terms:

    • We reserve the right to update or modify these Terms at any time without prior notice. Any changes to the Terms will be effective immediately upon posting on VaultPrints.ca. Your continued use of the website after the posting of changes constitutes your acceptance of such changes.

If you have any questions or concerns about these Terms, please contact us at [email protected].

Privacy & Cookies

Privacy Policy for VaultPrints.ca:

At VaultPrints.ca, we are committed to protecting the privacy and security of our users’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

  1. Information We Collect:

    • Personal Information: When you visit our website or place an order, we may collect personal information such as your name, email address, shipping address, billing address, and payment details.
    • Usage Data: We may also collect non-personal information about your interactions with our website, including your IP address, browser type, operating system, and browsing behaviour.

  2. Use of Information:

    • We use the information we collect to process orders, communicate with customers, improve our products and services, and personalize the user experience.
    • Personal information may also be used for marketing purposes, such as sending promotional emails or newsletters. Users have the option to opt-out of receiving marketing communications.

  3. Disclosure of Information:

    • We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to fulfill orders and provide services.
    • We may share personal information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing customers, as long as they agree to keep the information confidential.

  4. Data Security:

    • We implement security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.
    • However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your information.

  5. Third-Party Links:

    • Our website may contain links to third-party websites or services that are not operated by us. We have no control over the content, privacy policies, or practices of these third-party sites.
    • We encourage users to review the privacy policies of these third-party websites before providing any personal information.

  6. Children’s Privacy:

    • Our website is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

  7. Policy Updates:

    • We reserve the right to update this Privacy Policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website.
    • Users are encouraged to review the Privacy Policy periodically for updates.

By using our website or services, you consent to the terms of this Privacy Policy. If you have any questions or concerns about our Privacy Policy, please contact us at info@vaultprints.ca.

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